Follow 20 Monroe Live on Instagram
Never Miss an Event!
Sign Up for Our Newsletter

FAQ

How do I buy tickets to upcoming shows?
+

There are a few ways to purchase tickets for concerts and events at 20 Monroe Live. Our verified ticketing outlets are Ticketmaster, Live Nation, Groupon, and of course the venue box office located at 11 Ottawa Ave. NW.

We do not work with any third party/ticket resale sites and cannot guarantee any tickets sold via those websites.

Tickets obtained from unauthorized sources may be invalid, refunded, lost, stolen or counterfeit, and if so are void.

If you have a question about a certain ticketing site/outlet, feel free to email us at 20MonroeLiveInfo@LiveNation.com. 

What are your box office hours?
+

Please note that if you have WILL CALL tickets or are on a guest list, your tickets will only be available for pickup on the day of show, 2 hours prior to the scheduled door time.

BOX OFFICE HOURS:

Monday through Thursday: 12pm-6pm

Friday: 10am-6pm

Weekends, event days only: Box office opens 2 hours prior to doors. (closed on non-show days)



When do doors open for the show I'm attending?
+

Generally, doors open ONE HOUR prior to show time. The door & show times for specific shows are listed on the "Event Details" page for each show. Go to our Home page to access this information.

I have will-call/guest list tickets. When can I pick them up?
+

Will-call/guest list tickets will be available for pick up ONLY on the day of the show, starting 2 hours prior to doors.

I need accessible seating. How do I get accessible tickets?
+

If you need accessible seating at any of our events, we highly encourage you to secure that in advance because space can fill up quickly!

The best way to secure accessible seating is by purchasing an ADA seat online at www.20monroelive.com or over the phone (800-745-3000). Look for the ADA icon on the ticket purchase screen. Up to one companion seat is allowed.

If you’ve already purchased non-ADA tickets, you can inquire about ADA accommodations by:

- Calling our box office 1-844-678-5483

- Emailing us 20MonroeLiveInfo@LiveNation.com

We don’t recommend waiting until the show day, but you can also speak with a staff member about ADA seating when you arrive and they will accommodate to the best of their ability if space is still available.

Do you have re-entry?
+

We have a strict NO RE-ENTRY policy.

Do you have a coat check?
+

Yes, coat check is available for most shows.

How do I get a media or photo pass to cover a show?
+

All passes must be approved by the band/artist's publicist or management. Contact information can usually be found on the artist's website, facebook page, etc.

How do I get in touch with 20 Monroe Live?
+

For all general inquiries please email 20monroeliveinfo@livenation.com and we will be in touch soon.

What is the age limit?
+

Age restrictions depend on the show, and can be found by clicking "event details" for each show listed on our home page.

If an event is open to all ages, all people (regardless of age) need a ticket to enter. 

I'm looking for a donation for a fundraiser. Who can I contact about that?
+

You may email 20MonroeLiveInfo@LiveNation.com and we will get back to you soon.

I'm interested in working at 20 Monroe Live. How do I apply?
+

All open Live Nation positions are listed on livenationcareers.com. If you are interested in bartending, serving, or hosting please email employment@dlseventsllc.com

 

I want to book a show / I want my artist to play at 20 Monroe Live. Who can I contact?
+

You can submit everything directly to our talent team here and they will reach out if/when interested: Click Here.

Do you have a VIP Program / Premium Seating?
+

If you are looking to take your concert experience to the next level we have a variety of VIP options for you to enjoy the show!  Special seating locations, access to our VIP Lounge and Bar and venue perks are just a few of the benefits available.  Want to learn more, contact Mariah Bouwkamp at MariahBouwkamp@livenation.com or call 616-482-2029 call and we’ll get right back to you.

How can I rent 20 Monroe Live for a private party?
+

With a very flexible space and next to The B.O.B., the possibilities are endless for events large and small. Our venue can cater to groups up to 2600 and beyond for special events and will host everything from fundraisers to corporate outings to weddings and receptions. Take your event to the next level and contact events20monroelive@livenation.com for more information and to start the planning!

What items aren't allowed inside the venue?
+

Click here to view Customer Safety information and restricted items.

Where can I park?
+

Unfortunately 20 Monroe Live does not have dedicated parking, but we are right downtown with plenty of city garages, meters and lots close by.

Click here for the Downtown Visitor Mobility and Parking Guide.

Do you have an email newsletter?
+

Yes! SIGN UP here and we'll stay in touch with the latest updates and news!

What kind of food will you serve?
+

For most shows we have a concession stand in our lobby that offers food & snacks including popcorn, pizza & more.

I left something behind. Do you have a lost & found?
+

Yes, please contact our box office for more information.

Hours:

Monday through Thursday: 12pm-6pm

Friday: 10am-6pm

Weekends, event days only: Box office opens 2 hours prior to doors. (closed on non-show weekend days)

1-844-678-5483

Is there a baby changing station?
+

Yes, we have a baby changing station in our accessible restroom on our main floor.

Sign up for our newsletter!  
Stay Connected   Follow 20 Monroe Live on Instagram
Sign up for our newsletter!
VISIT OTHER HOUSE OF BLUES
& LIVE NATION CLUBS AND THEATRES
Click to go to Ace of Spades Website Click to go to Cobbs Comedy Club Website Click to go to the Punchline Comedy Club Sacramento Website Click to go to the Punchline Comedy Club Website Click to go to the Belasco Theatre Website Click to go to the Hollywood Palladium Website Click to go to the Wiltern Website Click to go to the Fox Performing Arts Center at Riverside Website Click to go to the Riverside Municipal Auditrium Website Click to go to the Marquis Theter Website Click to go to the Moon Room at Summit Website Click to go to the Summit Music Hall Website Click to go to the Depolt SLC Website Click to go to the Comerica Theatre Website Click to go to the The Aztec Theatre Website Click to go to the Revention Music Center Website Click to go to the Varsity Theater Website Click to go to the 20 Monroe Live Website Click to go to the Old National Centre Website Click to go to the Louisville Palace Website Click to go to the Mercury Ballroom Website Click to go to The Buckhead Theatre Website Click to go to the Coca Cola Roxy Website Click to go to the Tabernacle Atlanta Website Click to go to The Fillmore Detroit Website Click to go to the Saint Andrews Website Click to go to the Bogarts Website Click to go to Fillmore Charlotte Website Click to go to Fillmore Miami Beach Website Click to go to Ritz Raleigh Website Click to go to the Warner Theatre Website Click to go to The Fillmore Silver Spring Website Click to go to The Queen Wilmgington Website Click to go to The Fillmore Philadelphia Website Click to go to the Punchline Philadelphia Website Click to go to The Theatre of Living Arts Website Click to go to The Tower Philly Website Click to go to The Wellmont Theater Website Click to go to The Gramercy Theatre Website Click to go to the Irving Plaza Website Click to go to the Theatre at Westbury Website Click to go to Warsaw Website Click to go to the Oakdale Theater Website